Letter of complain

17 Pukhova street

Rivne

Oleksii Kravchuk

forzone@i.ua

Service Manager

“Builder”

Kyiv

16 August 2013

Dear Sir / Madam

I am writing to complain about the poor service your company provided on August 10, 2013.

With this letter I would like to make complaint about the delay of delivery of the material that we ordered you in the last month. This has not only happened for this time itself but there was also delay in many of previous deliveries.

I have already told this fact to your delivery manager but yet there is a problem of delay in delivery. Due to delay in the delivery our production gets delayed because of which our customers are getting delay delivery.

I hope that after this complaint you will take necessary action in this regard and will assure us of timely delivery. If such kind of delay continues in future then we would like to terminate your contract with us.

Yours sincerely,

Oleksii Kravchuk